Legal notice

GIFTS R US — LEGAL NOTICE

Effective Date: 26 October 2026

Welcome to Gifts R Us — Thoughtful Gifts for Every Occasion.

This Legal Notice provides important information regarding the ownership, operation and use of our website, https://giftsrus.co.za, including the products, information and services made available through our online store.

By accessing or using this website, you acknowledge the information contained in this Legal Notice. Your use of our website and any purchases made through it are also governed by our Terms of Service and applicable South African legislation.

Nothing in this Legal Notice limits or excludes any statutory consumer rights.

1. Website Ownership and Business Information

This website is operated under the trading name Gifts R Us, a South African online gift retailer offering gifts, home and kitchen accessories, lifestyle products and other products for special occasions and everyday gifting.

Trading Name: Gifts R Us

Website: https://giftsrus.co.za

Country of Operation: Republic of South Africa

Business Operator / Registered Legal Entity: Gifts R Us Pty Ltd

Customer Support Email: account@giftsrus.co.za

Telephone / WhatsApp: (+27) 68 264 9835

Customers may also contact us through the Contact Us page on our website.

Gifts R Us is committed to providing clear business information and operating in accordance with applicable South African ecommerce and consumer protection requirements.

2. Accuracy of Website Information

We make reasonable efforts to ensure that information published on our website is accurate, current and clearly presented.

This includes product descriptions, prices, specifications, availability, images and delivery information.

However, occasional errors or omissions may occur.

We reserve the right, subject to applicable law, to:

  • Correct genuine typographical or pricing errors.

  • Update product descriptions and specifications.

  • Amend product availability information.

  • Correct inaccurate website content.

  • Modify or improve website functionality.

Product colours may appear slightly different depending on your screen settings, lighting conditions or photographic representation.

Nothing in this section removes our obligation to provide accurate product information or honour consumer rights under applicable legislation.

3. Product Information and Responsible Use

Gifts R Us offers a range of gift and lifestyle products, including homeware, kitchen accessories and other consumer goods.

Customers are encouraged to review product descriptions, specifications, safety warnings and instructions before purchasing or using any item.

Where applicable:

  • Products should be used only for their intended purpose.

  • Manufacturer instructions and safety precautions should be followed.

  • Sharp objects and potentially hazardous products should be kept away from children.

  • Electrical products should be used in accordance with the manufacturer's instructions.

  • Products intended for children should be used with appropriate adult supervision where required.

Product specifications, packaging or presentation may change, provided the goods supplied comply with the purchase agreement and applicable law.

4. General Information Disclaimer

Information published on the Gifts R Us website is provided for general product information and shopping purposes.

Product descriptions, gift suggestions, care recommendations and other informational content are not intended to replace specialist professional advice where such advice is necessary.

Customers should determine whether a product is suitable for their intended purpose, taking into account the information supplied and any representations made by Gifts R Us.

Nothing in this section excludes any legal obligations relating to product quality, safety, suitability or accurate representations.

5. Limitation of Liability

To the fullest extent permitted by applicable South African law, Gifts R Us shall not be responsible for losses arising solely from:

  • Improper or unintended use of products.

  • Failure to follow reasonable safety instructions.

  • Unauthorised modification of products.

  • Customer-provided delivery information that is materially incorrect.

  • Unlawful interference with website systems.

  • Circumstances beyond our reasonable control.

Where legally permissible, liability for indirect or consequential losses may be limited.

However, nothing in this Legal Notice excludes or restricts liability that cannot lawfully be excluded, including applicable liability for defective or unsafe goods, gross negligence or other conduct for which liability cannot legally be limited.

All rights and remedies available under the Consumer Protection Act 68 of 2008 and other applicable legislation remain unaffected.

6. Intellectual Property and Copyright

Unless otherwise indicated, original content appearing on the Gifts R Us website is owned by Gifts R Us or used with appropriate permission or licence.

This may include:

  • The Gifts R Us trading name and original branding.

  • Logos and graphic designs.

  • Original product photographs and videos.

  • Website text and product descriptions.

  • Promotional and advertising material.

  • Original illustrations and visual content.

  • Website design elements and marketing graphics.

Such content may be protected by copyright, trademark and other applicable intellectual property laws.

No person may reproduce, distribute, commercially exploit or modify protected content without the necessary authorisation, except where permitted by law.

Third-party trademarks, product images and brand names remain the property of their respective owners.

7. Trademarks and Brand Identity

The Gifts R Us name, logo, tagline and associated brand identity are used to identify our online retail business.

Any trademark rights claimed are limited to rights lawfully held by the relevant owner.

No statement in this Legal Notice should be interpreted as a claim that the Gifts R Us name or logo is a registered trademark unless registration has been formally obtained.

Unauthorised use of protected branding may constitute an infringement of applicable intellectual property rights.

8. External Links and Third-Party Services

Our website may contain links to third-party websites or use external services, including:

  • Payment service providers.

  • Courier and delivery companies.

  • Social media platforms.

  • Ecommerce technology providers.

  • Other authorised service providers.

These third parties may operate under their own terms, conditions and privacy policies.

Gifts R Us does not control all external websites and cannot guarantee the accuracy, security or availability of independent third-party content.

Nothing in this section excludes responsibility that may arise under applicable law in relation to services arranged or provided by Gifts R Us.

9. Website Availability and Security

We make reasonable efforts to maintain a secure, reliable and accessible online shopping environment.

However, website access may occasionally be interrupted due to:

  • Scheduled maintenance.

  • Technical faults.

  • Hosting or network interruptions.

  • Security updates.

  • Circumstances beyond our reasonable control.

We reserve the right to maintain, update or temporarily suspend website functionality where reasonably necessary.

Customers must not attempt to interfere with the website, gain unauthorised access to its systems or engage in fraudulent activity.

We take reasonable security precautions but cannot guarantee that every online system will remain entirely free from technical vulnerabilities.

10. Privacy and Personal Information

Gifts R Us respects the privacy and personal information of its customers.

Personal information collected through our website may be used for legitimate purposes, including:

  • Processing and fulfilling orders.

  • Arranging delivery.

  • Processing payments and refunds.

  • Responding to customer enquiries.

  • Providing customer support.

  • Meeting legal and regulatory obligations.

  • Sending marketing communications where lawfully permitted.

We aim to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy legislation.

Further details are provided in our published Privacy Policy.

11. Online Transactions and Consumer Protection

Gifts R Us recognises the rights of consumers under applicable South African legislation, including:

  • Consumer Protection Act 68 of 2008 (CPA).

  • Electronic Communications and Transactions Act 25 of 2002 (ECTA).

  • Protection of Personal Information Act 4 of 2013 (POPIA).

Customers may have statutory rights relating to product quality, safety, refunds, defective goods, delivery and cancellation of qualifying online transactions.

Our Terms of Service, Return & Refund Policy and Shipping Policy provide further information about our procedures.

Nothing in this Legal Notice is intended to override mandatory legal protections.

12. Governing Law and Dispute Resolution

This Legal Notice is governed by the laws of the Republic of South Africa.

Any dispute relating to the use of this website or purchases made through it will be considered in accordance with applicable South African legislation.

Customers are encouraged to contact Gifts R Us first to seek an appropriate resolution.

Nothing in this Legal Notice prevents consumers from approaching a competent court, the National Consumer Commission, a relevant consumer ombud or another authorised dispute-resolution body where they are legally entitled to do so.

13. Changes to This Legal Notice

Gifts R Us may amend this Legal Notice from time to time to reflect changes in:

  • Business operations.

  • Website functionality.

  • Products and services.

  • Applicable legislation.

  • Regulatory requirements.

The latest version will be published on our website with an updated effective date where appropriate.

Changes will not retrospectively remove rights that have already accrued under applicable law.

14. Contact Information

For enquiries concerning this Legal Notice, website use, consumer rights or other business-related matters, please contact:

Gifts R Us

Website: https://giftsrus.co.za

Customer Support Email: account@giftsrus.co.za

Telephone / WhatsApp: (+27) 68 264 9835

Alternatively, please use the Contact Us page on our website.

OUR COMMITMENT

At Gifts R Us, we believe that every gift carries meaning.

We are committed to providing an enjoyable and trustworthy online shopping experience, supported by transparent business practices, secure payment arrangements, dependable delivery services and respect for South African consumer rights.

Whether you're celebrating a birthday, anniversary, festive occasion or simply making someone's day special, we aim to make every purchase a positive experience.

Gifts R Us — Thoughtful Gifts for Every Occasion.